Privacy Policy
Your privacy is important to us. It is Markwise's policy to respect your privacy regarding any information we may collect from you across our website, markwise.app, and other sites we own and operate.
Information We Collect
We collect personal information that you provide to us directly and through our use of third-party services. This may include:
- Account information such as your name, email address, or username when you create an account through our authentication system or Google OAuth
- Communications you send to us, such as when you request support or send us questions
- Information you provide in surveys or feedback forms
- Automatically collected data such as IP address, browser and device information, and usage data when you use our website
- Cookies and similar technologies used to collect data about your interactions with our website (you can manage your cookie preferences through our cookie management dashboard)
- Analytics data collected through third-party services like Google Analytics, Hotjar, and Mixpanel to help us understand how you use our website
How We Use Your Information
We may use the information we collect to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Respond to your comments, questions, and requests
- Send you updates, newsletters, and marketing materials (you can unsubscribe at any time)
- Process payments through our payment processor, Stripe
Third-Party Services
We use several third-party services to operate our website, including:
- Google OAuth for user authentication (optional)
- Stripe for payment processing
- Amazon Web Services (AWS) for website hosting
- Google Analytics for usage analytics
These services may collect personal information as described in the "Information We Collect" section above. We only share with them the minimum data required for the services to function. They are obligated to protect your data and only use it for the specific purposes we've outlined.
Please refer to the privacy policies of these services for more information on how they handle your data:
Security
We value your trust in providing us your personal information. We strive to use commercially acceptable means to protect it. However, remember that no method of transmission over the internet or electronic storage is 100% secure and reliable.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
This privacy policy was last updated on 10/16/2024.
Contact Us
If you have any questions or suggestions about our privacy policy, please contact us at account@reaktif.io.