Skip to content

Support

Questions about the web app, Chrome extension, or iOS app.

Contact

Signed in? Send a bug report, idea or question from Settings → Help. Its AI checks these docs first, you can attach screenshots, and it adds the app version, browser and recent errors (you see them and can switch them off) so we can fix things faster.

Or email joseph@markwise.app. We read every message.

iOS app

  • Sign in with Apple or Google from Welcome or Login. A first-run failure stays on Welcome.
  • Enable Save to Markwise and the Safari extension from Settings → Integrations → Open iOS Settings (then Safari → Extensions). Save a link from the Share sheet or the Safari toolbar. If the device is offline, the library shows Waiting to sync and uploads when you are back online.
  • Manage or restore App Store purchases from Settings. Stripe Pro is billed on the web.
  • The microphone is used only when you tap the mic on a note or in Library search.
  • Delete the account from Settings. Export is on the web only.

Chrome extension

  • Sign in from the toolbar popup. A tab opens on markwise.app, mints a one-time code, and returns you to the extension.
  • If sign-in fails, reload the tab and try again. The code expires in 60 seconds.
  • Brain Bar is ⌘⇧K / Ctrl+Shift+K. Save the window as a session with ⌥⇧S.
  • Import Chrome bookmarks from the popup Settings. Chrome will ask for the bookmarks permission at that moment only.

Account and data

Privacy policy: markwise.app/privacy-policy. Signed-in users can delete the account from Settings on web or iOS. Export is on the web only.